Receive innovative physical, occupational, and speech therapy after surgery, illness, or injury to help regain your strength and perform at your optimal level. We employ our own therapists, and they use the latest techniques and equipment to get you back home as quickly as possible. Out-patient therapy services are provided as well. Learn more.
Take a virtual tour. Watch this video.
Thursday, September 28
Congratulations to Kathy and Cindy, winners at the Cultural Arts Exhibition during the Wisconsin Representatives of Activity Professionals (WRAP) conference last week! Kathy received a blue ribbon for her bird art. Cindy received a blue ribbon and Best in Show for her flower painting. We are so happy for them! Congratulations, Kathy and Cindy! And, THANK YOU to Recreation Director Melissa Neill (3rd pic below) for supporting both ladies to submit their artwork and then bringing their ribbons back home!
Skilled Nursing, Rehabilitation, and Tracheostomy Care in Eau Claire
Since 1997, the caring professionals at Dove Healthcare - West Eau Claire have dedicated themselves to supporting and advancing our mission to provide compassionate care and service to meet the needs of those who depend on us.
Whether your stay at our nursing home is short-term or long-term, you will appreciate comfortable, spacious accommodations and receive personalized care by skilled nurses and certified nursing assistants twenty-four hours a day, seven days a week. We invest heavily in our employees, therapy gyms, and equipment, so you receive the most advanced care and progressive treatment.
Full Spectrum of Care Options
Out-Patient Physical Therapy
Start out-patient physical therapy within 48 hours Monday-Friday. Do you feel like you are losing strength? Are you worried about falling? Are your normal activities painful? Recover in your home while benefiting from our physical therapists. Whether your condition is acute or chronic, take control of your health by taking advantage of our specialized physical therapy, including speech and occupational therapy. We will take the lead checking your insurance benefits and contacting your doctor. Sessions take place in our physical therapy gyms located in Bloomer, Chippewa Falls, Eau Claire, Osseo, and Rice Lake. You'll appreciate quick, easy access to the therapy gym from our front door with parking nearby. Contact us for a free consult.
Take advantage of our wide range of capabilities for personalized care. We collaborate with your physician and the professionals in our therapy, nutritional services, recreation, and social services departments. Learn more.
24/7 Skilled Nursing
Receive quality care by licensed nurses 24 hours a day. Our nursing team ensures your well-being with professional care in prevention, rehabilitation, education, and personal support. As your needs change, we are here to help you in a dignified and compassionate manner. Learn more.
Receive the best in advanced respiratory care. In July 2023, we opened a specialized, 8-bed tracheostomy care unit for short-term or long-term care. Your care team includes the RN tracheostomy care director; nursing and therapy professionals with intensive respiratory and tracheostomy training; and a certified social worker. Care rounds are completed with the medical director / board-certified pulmonologist and nurse practitioner. Learn more.
Ensure a higher level of wound care for complex wounds related to surgery, diabetes, vascular disorders, poor circulation, and more. With a focus on prevention, healing, and comfort, our experienced professionals care for patients with complicated wound treatment and assessment needs. Learn more.
Rest assured your loved one receives comfort, support, and compassionate care during their final days. We also have partnerships with area hospice agencies for those that desire this additional support service. Learn more.
Notable Features and Services
- Conveniently located near Hwy 12, Hwy 312, Hwy 94, and multiple hospitals and clinics
- 70 private rooms including 8-bed tracheostomy care unit and distinct end-of-life care unit
- Multiple lounge areas, a sports bar, and an expansive, modern community room for gatherings and activities
- Outdoor courtyards and walking paths
- Three nutritious meals daily with snacks and beverages available 24-hours a day
- Access to licensed hair stylist/barber in Mary's Salon located on second floor
- A variety of daily activities encourage socialization and camaraderie, as well as routine community outings
- Community clergy provide worship services
- Housekeeping, laundry, and maintenance services
Rated 5 Stars by Centers for Medicare & Medicaid Services
Star ratings assigned to the categories quality measures, staffing ratios, and annual health inspection results are combined to calculate an overall rating. (2020 National Average 3.12 | State Average 3.49)
On-Site Clinic Services
Avoid the hassle of transportation and inclement weather, as well as reduce your exposure to illness. While residing short-term or long-term at Dove Healthcare - West Eau Claire, you can elect to use our on-site physician services. We collaborated with a local medical clinic to have a physician and NP provide on-site primary care services and address concerns or medical needs that do not require a visit out to a community clinic or emergency room.
On-site visits may include exams; order writing / clarification; coordination of care; nursing direction; and referrals to heart failure clinics, anticoagulation clinics, palliative care programs, and other ancillary providers to enhance consistency of care. The cost of the visit is covered by your insurance or Medicare coverage (exactly the same as if you went to the clinic). Outcomes may include decreased need for office visits; improved response time to medical needs; and reduced admissions to the hospital.
If you elect to use this service, the physician will become your primary medical provider for the duration of your stay. Upon discharge, you will resume care with your community primary care physician. They will receive a summary of the care you received during your stay with us from our physician. Contact us to learn more.
Physical Therapy and Speech Therapy for Parkinson's Disease and Other Neurological Diseases
Let us help you achieve your goals! Lee Silverman Voice Treatment (LSVT) is a standardized treatment protocol administered individually in 16, one-hour sessions over one month for out-patients or in-patients. Treatments are intensive and complex; however, they are accompanied by easy to understand instructions. Treatment promotes self-awareness of increasing and maintaining vocal loudness and movements. Daily homework practice and carryover exercises help individuals develop life-long habits. Learn more.
Receive advanced care for improved outcomes. Helping you to regain independence is our top priority. While all Dove Healthcare skilled nursing facilities provide stroke rehabilitation, at Dove Healthcare - West Eau Claire you will also have access to this state-of-the-art equipment in our therapy gym:
- Dynavision D2: Improve hand and eye coordination and balance.
- Quick Board: Measure speed, reaction, balance, and coordination.
- Dynatron Solaris Plus Series: Reduce pain and stimulate muscles.
- Myo Trac Infiniti: Reeducate muscles via elctro stimulation.
Special End-of-Life Care Offerings
Reflections at Dove Healthcare - West Eau Claire is a distinct end-of-life care unit. Employees of Reflections receive advanced training in caring for terminally ill residents. In addition, our interdisciplinary team supports both residents and families with grief and bereavement counseling. To better accommodate your family, features include private rooms comfortably furnished to accommodate visiting guests; wireless internet; family lounge with complimentary refreshments; and a family guest suite available at no charge for extended visits.
Residents in Reflections have a physician diagnosis of a terminal, life-limiting illness with a prognosis of 12 months or less. An assessment is completed to determine eligibility for the unit. Prior to admission, we encourage you to begin completing advance directives, such as a living will, power of attorney for healthcare, and do not resuscitate (DNR) orders. Contact us to learn more.
Dove Fellows Program
This is an optional program designed to provide residents with the dignity they deserve during their last days. There are several options including, a dove figurine placed outside the door to signal to our staff it is time to say goodbye; a caregiver basket filled with helpful, comforting items; a bedside service after the resident has passed away; a treasure box to store sentimental items. Contact us to learn more.
No One Dies Alone
Volunteer to be a companion at Dove Healthcare - West Eau Claire, and offer support to those who are dying. From time to time, residents have neither family nor friends to be with them as they near the end of their life. Even when loved ones are able to be present, they may need to take an occasional break away. Whether it is a willingness to hold a hand, fluff a pillow, or just be present, volunteers perform a variety of comfort care measures.
To volunteer, complete the application and return it for screening and background check. Once approved, you must attend a training session. Volunteers are required to maintain the complete confidentiality of each resident and respect their spirituality. Call 715-552-1030 for more information. Complete the application
All of the employees are very caring and dedicated to their jobs. They take great care of the patients. This includes the great care provided by everyone in rehabilitation. I would recommend Dove Healthcare -West Eau Claire to everyone.
Because of my knee replacement, I needed daily therapy and some extra care. Being at Dove Healthcare - West Eau Claire was one of the best decisions I have made. After two months, I was walking mainly with a cane and little pain.I would encourage anyone if they need nursing home care to consider coming here. I came meeting strangers and left missing family.
Everyone was so friendly, know what they are doing, and work so hard. The food was good, and the care was excellent. The therapy team did a great job getting me well and strong enough to go home. Everyone made my stay enjoyable, and it went really fast. Please tell all of the employees how much I appreciate all they did and how much I'm going to miss them.
My mom moved to Dove Healthcare - West Eau Claire 10 years ago. I talked to her often and visited, and she never had anything bad to say. The staff was wonderful! I know they truly cared about my mom. She loved the activities. They made sure she was always aware of any games, outings, book reading, everything! I can't tell you what comfort it was to have no worries about my mom.
Meet Our Team
Tricia Thatcher, MS, RD, CD
Assistant Administrator, 2015
Mandy Olson, RN
Interim Director of Nursing, 2013
Shane Renner, RN
Tracheostomy Care Director & Infection Preventionist, 2019
Angella Niblett, PTA
Regional Director of Rehabilitation, 2015
Kris Modl, ACBSW
Social Services and Admissions Director, 1998
Nutritional Services Director, 2001
Recreation Director, 2020
Maintenance Director, 2018
Cassie Chrystal, CSW
Admissions Coordinator, 2003
Christine Knorn, PTA
Admissions Coordinator, 2021
Julie Perkins, BS
Social Services Coordinator, 2023
Michelle Arneson, RN
Social Services Assistant, 2022
Carolyn Bauer, RN
First Floor Nurse Case Manager, 2022
Stephanie Buchholz, RN
First Floor Nurse Case Manager, 2011
Kaitlyn Haynes, RN
First Floor Nurse Case Manager, 2021
Jessica Vadnais, RN
Second Floor Nurse Case Manager, 2019
Nursing Resource Manager, 2023
Samantha Severson, RDN
Registered Dietitian Nutritionist, 2021
Adam Hass, PTA
Rehabilitation Manager & Physical Therapist Assistant, 2023
Brittany Knetter, PT
Physical Therapist, 2022
Lindsey Hanko, PTA
Physical Therapist Assistant, 2016
David Lind, OT
Occupational Therapist, 2004
Tracy Bates, SLP
Speech Language Pathologist, 2019
Kristin Severson, DO, CMD, FACOI
Medical Director, 2018
Ashley Smetana, NHA
Director of Operations (Eau Claire & Osseo), 2017
Jeremy Kiley, NHA
Regional Director of Finance, 2001
Regional Director of Marketing & Communications, 2007
Jenny Risinger, PHR
Regional Director of Human Resources, 2009
Juliane Ader, BSW, MS, NHA
Health Information and Transportation Director, 2006