Admissions

Our goal is to make the assessment and admission process as smooth as possible. You can rely on our team of experienced professionals.

Plan ahead. Take a tour.

Each location is distinctly different. Ask questions. Read our testimonials. Talk with the employees. We are confident you will see why Dove Healthcare is the right choice.

Our goal is to make the admission process as smooth as possible, minimize anxiety, and help you comfortably settle in and meet your care team. We will introduce you to your neighbors, encourage you to participate in activities that interest you, and help you through the transition. Throughout your entire stay, our team is more than happy to offer a helping hand, visit with you, answer your questions, and respond to any concerns. We are confident you will develop friendships, feel connected, and find a true sense of community when you choose Dove Healthcare.

Use Caution with Third-Party Companies

Dove Healthcare does not pay for referrals.

If you choose to work with a third-party referral company, chances are they won't have Dove Healthcare on their list of recommendations because we will not pay them for their referrals that can cost care centers like ours $3,000 - $5,000 per admitting referral. In our professional opinion, it is unethical to withhold options from vulnerable adults and their family members for the financial gain of the third-party referral company. Dove Healthcare happily helps every inquiry and referral free of charge and without discrimination. Contact us anytime for more information.

Dove Healthcare recommends contacting your county’s Aging & Disability Resource Center (ADRC). ADRCs are a neutral, free source of information on a variety of programs and services. There are no income requirements to utilize ADRC services and they assist anyone age 60 and over as well as adults age 18-59 with disabilities. Find your county's ADRC.

Paying for Your Care

Our admissions coordinator will verify payer source and coverage details during the assessment process.

Skilled Nursing and Rehabilitation Centers / Nursing Home Option

  • Medicare
  • Wisconsin Medicaid / Medical Assistance
    Dove Healthcare - Regional Vent Center in Chippewa Falls also accepts Minnesota Medicaid / Medical Assistance.
  • Medical Assistance Family Care Program
  • Insurance
  • Social Security
  • Private Pay
  • Pensions
  • Veterans Administration Contracts
    Three of our skilled nursing and rehabilitation centers / nursing homes have a contract with the Veterans Administration to provide nursing home care to eligible Veterans. Please contact our admissions coordinator for more information:
    Dove Healthcare - Rice Lake (715-234-2604)
    Dove Healthcare - West Eau Claire (715-552-1030)
    Dove Healthcare - Regional Vent Center (715-723-9341)

Assisted Living and Memory Care Options

Transportation

For your convenience, our Dove Healthcare handicapped accessible vehicles are equipped with wheelchair lifts and are available to take you to medical appointments. Ask for the rate listing upon admission. We can also help you coordinate with other local transportation companies. Barron and Rice Lake solely coordinate with local transportation companies.

Staying Connected with Family and Friends

Most Dove Healthcare locations offer a direct dial phone number in your room/apartment or you will hook up your own phone service upon admission. Your friends and family are invited to visit you throughout your stay. Those you approve for release of information can call us 24/7 with any questions or concerns.

Our website also has a quick, easy-to-use messaging tool Send a Message to a Resident. Your family and friends can send you a message, and upon receipt, we will print and deliver it to you.

Internet Access

WiFi is available throughout every Dove Healthcare location, so bring your wireless capable laptop, tablet, or smart phone and stay connected with family and friends while residing with us. Computers with internet access are located at most locations as well.

Pets Welcome to Visit

Pets provide a great therapeutic benefit. Your family or friends may bring a pet to visit if the pet remains on a leash and is well behaved at all times. Vaccinations must be current; please bring a copy with you.

Infection Prevention

Your health and wellbeing are our #1 priority. Dove Healthcare adheres to guidance from local, state, and federal officials. Contact the admissions department to learn about protocols and prevention (i.e. COVID-19, flu, etc). Email for assistance.

We do not discriminate on the basis of race, color, national origin, handicap, or age in admission, treatment, or employment in our programs or activities.

Start the Admission Process

Rely on our team of experienced professionals to assist you throughout the assessment and admission process. Our inquires and referrals for admission come from various sources, including hospitals, clinics, and other nursing homes or assisted living facilities, but you can also contact us directly. Our admissions coordinator will work with the care team and your physician to complete a thorough assessment prior to admission to verify we can meet your needs.

Cassie Chrystal

Dove Healthcare - Osseo, South Eau Claire, and West Eau Claire

Cassie Chrystal, CSW
Admissions Coordinator, 2003
715-895-9035
Email Cassie

Emily Gudis

Dove Healthcare - Orchard Hills Assisted Living

Emily Gudis
Director of Assisted Living - Chippewa Valley, 2016
715-930-6034
Email Emily

Paula Hinrichs

Dove Healthcare - Regional Vent Center

Paula Hinrichs, CSW
Resident & Family Services Director, 2020
715-720-2788
Email Paula

Katie Kuehn

Dove Healthcare - Bloomer Assisted Living

Katie Kuehn
Director, 2018
715-568-2716
Email Katie

Jennifer Lange

Dove Healthcare - Osseo Assisted Living

Jennifer Lange
Director, 2017
715-597-8922
Email Jennifer

Kena Luzinski

Dove Healthcare - Rutledge Home

Kena Luzinski
Director, 2020
715-723-3093 ext 144
Email Kena

Erica Salsbury

Dove Healthcare - Bloomer and Bloomer Assisted Living

Erica Salsbury, NHA
Administrator, 2023
715-568-6019
Email Erica

Lynzi Seifert

Dove Healthcare - Rice Lake

Lynzi Seifert, RN
Admissions Coordinator & Case Manager, 2018
715-475-1836
Email Lynzi

Lori Van Ess

Dove Healthcare - Barron Assisted Living

Lori Van Ess
Director, 2022
715-537-1151 ext. 14010
Email Lori