Admissions

Our goal is to make the assessment and admission process as smooth as possible. You can rely on our team of experienced professionals.

Plan ahead. Take a tour.

Each location is distinctly different. Ask questions. Read our testimonials. Talk with the employees. We are confident you will see why Dove Healthcare is the right choice.

Our goal is to make the admission process as smooth as possible, minimize anxiety, and help you comfortably settle in and meet your care team. We will introduce you to your neighbors, encourage you to participate in activities that interest you, and help you through the transition. Throughout your entire stay, our team is more than happy to offer a helping hand, visit with you, answer your questions, and respond to any concerns. We are confident you will develop friendships, feel connected, and find a true sense of community when you choose Dove Healthcare.

Use Caution with Third-Party Referral Sources

Dove Healthcare does not pay for referrals.

If you choose to work with a third-party referral source (i.e. Assisted Living Advisors, A Place for Mom), chances are they won't have Dove Healthcare on their list of recommendations because we will not pay them for their referrals that can cost care centers like ours $3,000 - $5,000 per admitting referral. In our professional opinion, it is unethical to withhold options from vulnerable adults and their family members for the financial gain of the third-party referral source. Dove Healthcare happily helps every inquiry and referral free of charge and without discrimination. Contact us anytime for more information.

Paying for Your Care

Our admissions coordinator will verify payer source and coverage details during the assessment process.

Skilled Nursing and Rehabilitation Centers / Nursing Home Option

Medicare
Wisconsin Medicaid / Medical Assistance
Dove Healthcare - Wissota Health & Regional Vent Center in Chippewa Falls also accepts Minnesota Medicaid / Medical Assistance.
Medical Assistance Family Care Program
Insurance
Social Security
Private Pay
Pensions
Veterans Administration Contracts
Three of our skilled nursing and rehabilitation centers / nursing homes have a contract with the Veterans Administration to provide nursing home care to eligible Veterans. Please contact our admissions coordinator for more information:
Dove Healthcare - Rice Lake (715-234-2604)
Dove Healthcare - West Eau Claire (715-552-1030)
Dove Healthcare - Wissota Health & Regional Vent Center (715-723-9341)

Assisted Living and Memory Care Options

Private Pay
Medical Assistance Family Care Program
The assisted living at Dove Healthcare - South Eau Claire is not family care contracted.
Aid and Attendance
This is a benefit for Veterans and their spouses that qualify. Contact your County Veterans Service Officer.
National Family Caregiver Support Program
This is funding for short-term stays while a family caregiver takes a break. Contact your county's Aging & Disability Resource Center.

Transportation

For your convenience, our Dove Healthcare handicapped accessible vehicles are equipped with wheelchair lifts and are available to take you to medical appointments. Ask for the rate listing upon admission. We can also help you coordinate with other local transportation companies. Barron and Rice Lake solely coordinate with local transportation companies.

Staying Connected with Family and Friends

Most locations offer a direct dial phone number in your room/apartment or you will hook up your own phone service upon admission. Video, window, outdoor, and/or *indoor visits are options throughout your stay. Your loved ones that you approved for release of information can call us 24/7 with any questions or concerns.

Our website also has a quick, easy-to-use messaging tool — Send a Message to a Resident. Your family and friends can send you a message, and upon receipt, we will print and deliver it to you.

*If COVID-19 were to affect the conditions of indoor visits, we will always notify your primary contact and you.

Internet Access

WiFi is available throughout every Dove Healthcare location, so bring your wireless capable laptop, tablet, or smart phone and stay connected with family and friends while residing with us. Computers with internet access are located at most locations as well.

Pets Welcome to Visit

Pets provide a great therapeutic benefit. Your family or friends may bring a pet to visit if the pet remains on a leash and is well behaved at all times. Vaccinations must be current; please bring a copy with you.

We do not discriminate on the basis of race, color, national origin, handicap, or age in admission, treatment, or employment in our programs or activities.

What's the difference between a nursing home / skilled nursing facility and an assisted living facility?