What We Are Doing
Novel Coronavirus (COVID-19)
Thursday, May 28, 2020
The following update was shared with our Dove Healthcare - West Eau Claire (Truax Blvd) residents and their primary contact today, as well as our employees. We want to be forthcoming with our valued community and provide assurance that every precautionary measure has been and continues to be taken to combat COVID-19. We are committed to the safety and well-being of all those entrusted in our care.
Dove Healthcare - West Eau Claire Update May 28, 2020
Friday, May 22, 2020
The following update was shared with our Dove Healthcare - South Eau Claire (Mall Drive) residents and their primary contact, as well as our employees. We want to be forthcoming with our valued community and provide assurance that every precautionary measure has been and continues to be taken to combat COVID-19. We are committed to the safety and well-being of all those entrusted in our care.
Dove Healthcare - South Eau Claire Update May 22, 2020
May 13, 2020
VISITOR RESTRICTIONS STILL IN EFFECT
Even though the Safer-at-Home order has been lifted in Wisconsin, this does not change anything for long-term care settings like Dove Healthcare. All 11 Dove Healthcare locations will continue to abide by CDC and CMS guidelines. Therefore, our current practices, protocols, and procedures as they relate to COVID-19 remain in effect.
We sincerely understand how difficult this time has been for our residents, their loved ones, and our employees. We are here to support you in any way we can. Our primary focus and goal has been and always will be to protect the safety and wellbeing of our residents and employees
We continue to monitor communications daily from federal, state, and local officials, and we will provide timely updates as they become available. Please routinely check this page for updates, and contact the administrator of any Dove Healthcare location if you have questions. Thank you.
May 14, 2020
TESTING FOR COVID-19
During the month of May, the Wisconsin Department of Health Services (DHS) is calling upon local public health departments to coordinate with every nursing home / skilled nursing facility a plan to offer free, voluntary testing to all residents and employees. According to DHS, testing will occur by May 31.
COVID-19 testing is strongly recommended. In congregate living settings like skilled nursing facilities, physical distancing can be difficult to maintain. Furthermore, people can have COVID-19 without any symptoms, so residents and employees are encouraged to get tested even if they feel well. Every individual will receive information about COVID-19 and the test.
While DHS is only offering testing to skilled nursing facilities, the following Dove Healthcare assisted living residences will be offering testing as well because they are attached to a skilled nursing facility: Dove Healthcare - Osseo, Orchard Hills Assisted Living, and South Eau Claire.
Currently, our team is working on finding out who wants to participate in the testing; obtaining testing orders from physicians for residents that wish to participate; and coordinating the logistics of onsite testing. Our testing supplies have not arrived as of the time we are sending this communication to you.
With adherence to confidentiality and HIPAA, all of the residents, their primary contact, and employees will be informed if a positive result is confirmed at their location, and we will then share the specific details of our response plan. Rest assured, we are well prepared to respond as we are continuously working on processes and protocols with our team.
The following is a generalized overview of interventions that will go into effect if an employee or residents tests positive for COVID-19:
If you have any questions or concerns, contact the administrator at any Dove Healthcare location.
May 12, 2020
❗️ Do you have new / gently used fabric or sheets you can donate to Dove Healthcare?
❗️ Would you be willing to make medical gowns?
While there are no known cases of COVID-19 at Dove Healthcare, we always want to be prepared.
There is a nationwide shortage of medical isolation gowns. Gowns are personal protective equipment (PPE) worn by our nurses and caregivers to help protect them from the potential spread of infection or illness.
HOW YOU CAN HELP
* Pick Up a Kit and Make a Gown (easy directions provided)
* Donate Fabric or Bed Sheets (new or gently used)
* Help Spread the Word (share our 1st post on Facenbook: https://www.facebook.com/dovehealthcare/
QUESTIONS OR SIGN UP TO HELP
email@example.com (email is preferred)
LEARN MORE ABOUT THE "GOWNS FOR GOOD" PROJECT: https://www.dovehealthcare.com/events.phtml
May 8, 2020
Beginning May 8, 2020, the Center for Medicare and Medicaid Services (CMS) is requiring all nursing homes to report by 5PM the next calendar day following the occurrence of either:
Each time a confirmed infection of COVID-19 is identified (resident or employee); OR
Whenever three or more residents or employees with new onset of respiratory symptoms occur within 72 hours of each other.
As we shared with you in previous communications, there are currently no known positive cases of COVID-19 at any Dove Healthcare location. In the event we are informed an employee or resident tests positive, our plan has always been to notify the residents, their primary contact, and the employees at the respective location and share our response plan. Rest assured we are well prepared to respond; we are continuously working on processes and protocols with our team.
This new CMS ruling applies to six Dove Healthcare locations, and the report with the information noted above is updated daily on this page of our website. Please check our website routinely for other timely updates as well.
As always, you are encouraged to contact us with any concerns or questions so we can best assist you. We will continue to keep you informed of changes that may affect you.
CAUTION WITH OUTSIDE VISITS
With the warmer days upon us, everyone is anxious to head outside and sit on the patio or take a walk. When our residents are outside, visitors or family members are not allowed - under any circumstance - to meet them on the grounds for a visit. Thank you for your cooperation.
YES! DOVE HEALTHCARE IS ACTIVELY HIRING EMPLOYEES & ADMITTING PATIENTS
Dove Healthcare is actively hiring employees and admitting patients and residents. We are working every day to fill a variety of openings at our 11 locations in northwestern Wisconsin. Furthermore, we are committed to providing care when called upon and that includes during this unprecedented time with COVID-19. If you have any questions or concerns, please contact the administrator. Thank you.
DONATIONS OF PPE ACCEPTED
Do you have masks or medical / isolation gowns you can donate? Are you interested in making gowns for us? Please contact Angela for the details: firstname.lastname@example.org or 715-930-6004.
COVID-19 PREVENTATIVE MEASURES
While this is not an all-inclusive list, it is a general overview of our COVID-19 preventative measures. Due to the variances in size and scope of each Dove Healthcare location, please contact the administrator if you have questions regarding location-specific protocols.
No visitors allowed; only essential employees and those deemed medically-necessary are allowed onsite after successfully passing screening at the door
No group activities or communal dining
Increased cleaning, especially to high touch areas
PPE use per CDC guidelines
Routine health screening and vital sign monitoring of residents and employees
Leadership actively participates in federal, state, and local conference calls and webinars
MEDIA: Please do not call any of our Dove Healthcare locations. Thank you for allowing the leaders at our locations to remain focused on the comfort and well-being of their residents and employees. All inquiries must contact Regional Director of Community Relations Angela Hite at 715-225-3496 or email@example.com